Security & Privacy

How we handle your data

We know you're trusting us with access to your infrastructure. Here's exactly what we do — and don't do — with your credentials and data.

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Credentials

  • Credentials are used in-memory only during the diagnostic
  • We never write credentials to disk, database, or logs
  • We never transmit credentials to third parties
  • Credentials are discarded immediately after the diagnostic completes
  • We recommend using temporary credentials (STS tokens) with the minimum required permissions
🎭

Data masking before AI analysis

  • Secrets, access keys, and obvious credential patterns are redacted before any AI call
  • Cloud resource identifiers (for example bucket names, security group IDs, volume and DB IDs, ARNs) are replaced with opaque tokens only for the model — never sent as plain text to the AI
  • IAM usernames and emails are masked in report sections where listed
  • IP addresses are masked in the payload sent for analysis
  • Suggested remediation CLI commands are resolved on your server with real resource names so you can copy/paste accurate commands; the model does not receive those resolved strings unless they appear in your normal report body
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What we store

  • Your account email and authentication info (for login)
  • Diagnostic results (the report content) — so you can view history
  • Usage counts (for rate limiting on free tier)
  • We do NOT store: credentials, raw cloud data, or personal data beyond what's listed above
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Access permissions we request

  • AWS: ReadOnlyAccess policy (or equivalent) — no write permissions
  • GCP: roles/viewer — no write permissions
  • Azure: Reader role — no write permissions
  • We never request permissions to create, modify, or delete resources
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Third parties

  • OpenAI / Claude API: receives anonymized/masked diagnostic data for AI analysis
  • Stripe: handles payment processing — we never see your full card number
  • Vercel: hosts our frontend
  • We do not sell or share your data with advertisers or data brokers

Questions about security?

Contact us at security@rmms.cloud